Workplace Communication Skills

Communication plays a very important role in an organization. A business enterprise has employees from different strata of society with different culture, language and backgrounds. Considering the diversity found in an organization, communication becomes a very important tool in the hands of the management to achieve the organizational goals. It is the single most important factor that helps in uniting the workforce and make them work towards the accomplishment of the objectives set by the management.

A company that does not place extra emphasis on clear and concise message is bound to suffer in the long term. It is the duty of the managers to convey their ideas, organizational goals, employee duties etc to the workforce. A perfect organizational culture is built upon an environment which promotes open and clear communication. Lack of effective and open communication can result into high employee turnover, low motivation and wastage of organizational resources.

Clear and open communication helps in increasing workplace productivity. If the employees are aware of their job responsibilities and duties, ways and protocol of doing work as well as the results which are expected of them then that automatically results into increased productivity. Workplace communication skills help in better deliverance of work.

Talking about some of the recommended workplace communications skills, language and clarity takes the top slot. If the language used in workplace communication is crisp and clear, everyone will be able to understand what is expected of them. Poor language breeds disrespect and misunderstanding. It is important for managers to realize that communication cycle only gets completed when the other person has understood the message loud and clear. It helps to speak in a slow and clear manner.

Courteousness is a vital part of workplace communication skills. One should always be courteous while conveying the message. It not only looks professional but also helps in fostering a feeling of mutual respect. Loud-talking is a complete no-no at the workplace. It doesnt help in driving home the point. Instead, loud-talkers are quite disturbing. One should always maintain a low speaking volume. Workplace communication should always be precise. Keep the communication short.

Finally, one needs to use formal and cordial method of communication at workplace. It helps in creating positive influence in the workplace.

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