Effective Communication Skills

While it is an undisputable fact the communications forms one of the essential basis of human existence, yet most individuals overlook the need to refine their communication skills, from time-to-time. Effective communication skills is a must whether it is individual or then effective team communication skills.

According to the experts one can communicate effectively when they understand the stages of interpersonal communication, which are explained below :

The phatic stage : This is the initial exploratory stage, which determines the course of the conversation. This begins with the greetings and accompanying gestures such as eye contact, the smile, etc. In a formal encounter there is more distance between the individuals, as compared to in the case of an informal encounter. This stage is also known as the warming up stage. There is a no meaning and intention, but just the setting for the next level of the conversation.

The personal stage : This is the second stage in which the individuals bring a more personal element into the conversation. During this stage one generally brings down their social guard and begin to interact more openly. They are ready to let the others involved in the conversation more about themselves and the hesitation decreases. Interpersonal interactions generally move into a third stage. Otherwise professional interactions are generally confined to this stage.

The intimate stage : This stage is mainly meant for conversations between friends, family and relatives, where those involved in the conversation share a higher level of intimacy with each other. This stage of communicating usually entails opening one’s heart and sharing rather intimate details, which is not a part of professional conversations.

Keeping in mind these stages, one becomes more aware of how their conversations should progress and where they need to conclude a conversation, or extend it for that matter. Effective skills in communication calls for awareness and attentive listening.

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