The way one communicates does not only have an impact on their own
profession and personal relations, but also an effect on others. Those
who do not have appropriate communication skills are usually ignored or
simply kept at bay. Where are those with good communication skills are
looked upon and well respected. After all a good listener and a good
orator are popular in their groups - professional and personal.
Teaching communication skills can be a rather daunting
task, considering that almost every individual feels that they are very
good communicators. In fact, most trainers prefer to be regarded as
facilitators, who are able to bring to light the nuances that occur
while communicating ineffectively, rather than pointing a direct finger
and saying - You all cannot communicate well'. and when this occurs the
participants are ready to delve deeper within and bring out the
negative aspects of their communications and replace it with the
corrective measures.
Based on the communication skills training programs conducted
by known experts in the field, here are some tips to good communication
skills :
Maintain eye contact with the audience : This is vital as it
keeps all those present involved in the conversation. It keeps them
interested and on the alert, during the course of the conversation.
Body awareness : One needs to be aware of all that their body is
conveying to them, as well as others. For instance, if there is anxiety
rising during the course of a conversation then one feels thirsty and
there maybe a slight body tremor. At that point one needs to pause and
let someone else speak. A few deep breaths and some water works as the
magic portion at this point.