Every individual needs to be well equipped with the tools to
communicate effectively, whether it is on the personal front, or at
work. In fact, according to the management gurus, being a good
communicator is half the battle won. After all, if one speaks and
listens well, then there is little or no scope for misunderstanding.
Thus, keeping this fact in mind, the primary reasons for
misunderstanding is due to inability to speak well, or listen
effectively.
According to the various dictionaries the definition of communication skills is as follows :
Communication skills includes lip reading, finger-spelling, sign
language; for interpersonal skills use, interpersonal relations.
Communication skills is the ability to use language (receptive) and express (expressive) information.
Communication skills is the set of skills that enables a person
to convey information so that it is received and understood.
Communication skills refer to the repertoire of behaviors that serve to
convey information for the individual.